This notice should be read together with our cookie controls and any programme-specific checkout terms.
Where a form, programme page, or enrolment flow gives you extra information at the point of collection, that information supplements this notice for that activity.
Who we are and what this notice covers
This notice is designed for visitors, account holders, learners, parents or guardians, and people who contact us about Pycodedigi.
Pycodedigi is a learning platform operated by Aventa Technologies Ltd. This notice explains how we collect, use, store, share, and protect personal information when you visit the site, create an account, enrol in a programme, contact us, or otherwise use our services.
It covers public pages, learner accounts, programme registrations, mentorship activity, support interactions, and operational communications connected to the service.
Information we collect
We aim to collect the minimum information needed to run the service, support learners, and keep the platform secure.
Account and contact details
Name, email address, password credentials, email-verification status, and related account information.
Programme and learning data
Programme selections, registrations, submissions, mentor or session records, attendance, learning progress, and support history.
Child and guardian details
Where a programme is for a younger learner, we may collect parent or guardian details together with limited learner details needed to deliver the programme safely.
Payments and transactions
Payment status, transaction references, promo-code usage, fee information, and billing metadata. We do not typically receive full card details where payments are handled by a payment processor such as Stripe.
Technical, cookie, and anti-abuse data
IP address, browser or device information, consent preferences, log data, analytics identifiers where you consent, advertising identifiers where you consent, and anti-spam or fraud-prevention signals such as reCAPTCHA checks on forms.
How we use personal data and our lawful bases
Under UK GDPR, organisations need a lawful basis for using personal information. We mainly rely on contract, legitimate interests, consent, and legal obligations depending on the activity.
Create and manage accounts
To register users, verify email addresses, let users sign in, and maintain account settings.
Lawful basis: contract
Deliver programmes and mentorship
To process enrolments, manage sessions, share materials, record learner progress, and provide support tied to a programme or mentorship service.
Lawful basis: contract
Handle payments, accounting, and records
To confirm payments, keep financial records, prevent payment abuse, and comply with tax, accounting, and other legal duties.
Lawful basis: contract and legal obligation
Protect the site and support users
To secure the platform, respond to enquiries, investigate misuse, maintain logs, and improve reliability and operational quality.
Lawful basis: legitimate interests
Optional analytics, advertising, and marketing
To measure site usage, improve campaigns, or load advertising technologies where the law requires us to ask first.
Lawful basis: consent where required
Children and guardian information
Children deserve higher protection, so we try to keep child-related processing narrow, understandable, and tied to programme delivery.
Some Pycodedigi programmes are designed for younger learners. Where a programme is intended for a child, we expect a parent or legal guardian to complete registration or otherwise provide the authority required for the learner to take part.
We aim to use clear, plain language when child-related information is involved and to collect only the data we need for registration, communication, safeguarding, and educational delivery.
If you believe a child has provided personal information to us in a way that should not have happened, please contact us so we can review it promptly.
International transfers, retention, and deletion
We keep data only while it is needed for the purpose we collected it for, and we review retention regularly.
Some of the service providers we use may store or access personal information outside the UK. Where that happens, we rely on lawful transfer mechanisms such as adequacy regulations or other appropriate safeguards recognised under UK data protection law.
We keep personal information for as long as it is needed for the relevant purpose, for legal or accounting obligations, to resolve disputes, or to protect the service. Different data types may be kept for different periods depending on those needs.
- account and learner records are generally kept while the account or learner relationship remains active;
- payment and finance records may be kept longer where accounting, tax, or audit rules require it;
- cookie-consent records are kept to evidence your choices for a limited period;
- when data is no longer needed, we delete it or anonymise it where appropriate.
How we protect personal data
No online system is completely risk free, but we take security seriously and limit access to what is needed.
We use technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss, or disclosure. This can include access controls, operational safeguards, environment separation, and monitoring appropriate to the service.
We also limit access to personal information to people and providers who need it to operate, support, or secure the service.
Your rights and choices
UK GDPR gives people a set of rights over their personal information, subject to some legal limits and exceptions.
You may have the right to ask us for:
- access to the personal data we hold about you;
- correction of inaccurate or incomplete information;
- erasure of personal data in some situations;
- restriction of processing in some situations;
- data portability where that right applies;
- an objection to processing based on legitimate interests or direct marketing;
- withdrawal of consent where we rely on consent.
To exercise a right, email us at hello@pycodedigi.com. We may need to verify your identity before completing the request.
Contact us and complaints
We would like the chance to resolve privacy concerns directly before they escalate.
If you have a question, concern, or data-rights request, please contact us first at hello@pycodedigi.com.
If you are unhappy with how we have handled your information, you can also raise a concern with the UK Information Commissioner's Office (ICO).
We may update this notice from time to time. When we do, we will publish the new version here and update the date shown at the top of the page.
